Subscription Management
Every customer touch point has been meticulously optimized to increase LTV
Power any type of subscription program with ease — from trials, to dynamic bundles, to prepaid — delivering frictionless subscriber touch points built to drive up lifetime value and ensure your subscribers are never frustrated.
Branded, Frictionless, No-Code Customer Portals
Don’t spend thousands on custom-building your subscription portal and then thousands more to maintain it – after years of building subscription programs for hundreds of brands we’ve created a customer portal that’s ready out of the box.
- No-code copy and visual editor
- Upsell carousel and personalized offers.
- Passwordless and other simple login options
- Build a fully custom experience off our API
Optimized To Increase Lifetime Value
Based off of countless CRO tests and years of experimentation we continue to optimize every aspect of the portal to increase subscriber AOV and reduce friction and churn.
50+ No-Code Edits
Pick your colors and fonts, adjust CSS as needed, and manage everything with ease, or work with our team and agency partners to build a customized portal experience.
Easy Bundles & Build-A-Box
Give customers the ability to build their own custom subscription and pick their products to create a bundled subscription with varying discounts. Our build-a-box features are available out of the box and ready to go.
- Bundles, build-a-box, box of the month, etc.
- Subscribers can edit bundles in their portal
- Set min/max rules and tiered discounts
- Easy inventory management – no SKU duplication
Seamless Post-Purchase Editing
Customers can edit and reconfigure their bundles at any point in their subscriber cycle directly from their customer portal.
Built For Every Bundle Use Case
Stay can accommodate every type of subscription bundle with easy to use back-end settings and implementation support.
Comprehensive Workflows & Automations
Stay Ai offers thorough workflow functionality designed to support sophisticated and detailed automation processes. Level up your subscription program with starter kits, trial offers, and more!
- Allow subscribers to test products with trials
- Offer starter kits that swap to refills
- Auto apply discounts after x orders
- Swap subscribers from one SKU to another
Prepaid & Giftable Subscriptions
Allow customers to prepay for a subscription upfront. This is the perfect structure for subscription programs that last for a finite amount of time. Or let customers gift a subscription or club offering to someone special.
- Prepay upfront for a set shipment amount
- Split portal experience (for gift giver and receiver)
- Calendar based subscription with date selector for gifting
Seamless Branded Customer Communications
Craft an unparalleled customer experience, reduce CX tickets, and increase LTV with the most comprehensive suite of communication tools available.
- No-code WYSIWYG for email notifications
- Comprehensive URL builder
- SMS chatbot for subscription management
- Klaviyo and other SMS app “quick actions”
Powerful Tools Your CX Team Will Love
An intuitive merchant portal that is a CX team’s dream. Our lightning-fast and meticulously designed interface makes managing subscribers easier than ever before. Your team can customize all aspects of your subscription program and rapidly respond to CX tickets.
- Robust filtering and bulk editing
- Quick CX functions for rapid subscriber editing
- Advanced out of stock settings and retries
- Advanced billing and shipping settings