Merchant Tools

Our lightning-fast and meticulously designed interface makes managing subscribers easier than ever before. Your team can easily customize all aspects of your subscription program and quickly adjust customers subscriptions.

Easy Customer Management

All it takes is one click to or from Shopify into the Stay Ai subscription to easily search customer orders. Take advantage of subscription order tags that make it simple to identify first time, recurring, or canceled subscriptions.

Audit Logs

Easily view the entire history of a subscriber including actions your team and the subscriber took.

Portal Management

Leverage the most comprehensive out-of-the-box portal available as a loyalty-driving microsite. Or build a custom portal off our robust API.

Filtering

Save your CX team time with advanced filtering and search functionality and bulk updates that make it easy to rapidly edit customers orders. Utilize our audit logs for a 360° view of every action a customer takes.

Bulk Editing

Countless tools to reduce ticket response time including bulk edit actions to quickly edit large batches of subscribers or subscription orders.

CX Quick Functions

Reduce the time it takes the CX team to make edits to subscriptions. Edits like Skip, Swap, Cancel, etc can be made directly from the search page.

Out-of-Stock Settings

Don’t cancel orders. Let customers know they need to swap their product, or automatically send a partial order if the rest of the cart meets requirements.

Billing & Shipping Rules

Complex rules for price, area, weight, etc. that set the right shipping rules for your business. Choose the billing time that works best for your 3PL and CX teams.

“We are continuously impressed with the level of professionalism, thoughtfulness and dedication we receive from the Stay team. We can be tough on the team for product feature requests and minor Shopify limitations, but each time the team handles it with grace and patiently, while they work hard to proactively incorporate and address our feedback to resolve our problems. We are proud to build along side Gina, Evan and the Stay AI team!”

“We’ve literally tried them ALL! From Recharge > SKIO > Smartrr > Stay AI, we can NOW confidently say we have found a home; and it’s not even close.” ,
Begin Health

“Stay is by far the best subscription platform we have worked with. Their team is incredible, and makes sure we’re always satisfied. They go above and beyond to make our integration as seamless as possible, while creating a stunning end result. They are the absolute best and I highly recommend using them.”

“They go above and beyond to make our integration as seamless as possible, while creating a stunning end result.” ,
Refresh Gum

“I’ve been working hand in hand with Stay for the last couple months and the result is churn decreasing from around 60% to 30% at Month 2 for a beverage brand. I love the features and how easily it connects with Klaviyo to create a better customer experience with Subscriptions. I’m already recommending it to other e-commerce brands I know!”

“I’ve been working hand in hand with Stay for the last couple months and the result is churn decreasing from around 60% to 30%” ,
BRĒZ
heart-icon

Learn More About Merchant Tools