Say hello to the upgraded ExperienceEngine — your go-to tool for testing and perfecting the precision of your targeted promotions strategy.
If you’re looking to launch smarter A/B tests, create more personalized subscriber journeys, and get crystal-clear insights into what actually drives retention and revenue, this update is for you. First, let’s dive into what’s new.
What’s new in ExperienceEngine?
For subscription brands that want to stop guessing which promotions will actually move the needle, ExperienceEngine is the comprehensive promotions builder you need.
ExperienceEngine is designed to pinpoint which promotions, upsells, discounted offers, and free gifts (surprise & delight) are most effective in retaining customers and boosting average order value.
ExperienceEngine was already comprehensive and a game-changer, but now it’s even clearer and more direct.
With a streamlined and intuitive new interface, you can A/B test gifts and discounted offers even more easily than before.
You can use insights from those tests to target at-risk subscribers with perfectly timed offers, powered by Stay AI’s proprietary Churn Risk Identification engine.
What makes ExperienceEngine special?
ExperienceEngine gives you more control, more insights, and more ways to win:
- Run complex tests with ease
- Drive AOV by testing subscription and one-time add-ons.
- Use predictive analytics to send an offer at the right time
- Personalize offers by segmenting customers based on churn risk using Stay’s proprietary AI
- Access deep reporting with 25+ KPIs right inside your merchant portal
Other platforms offer basic A/B testing, but none have the ability to build personalized offers based on subscriber-level churn risk and in-depth analytics to measure success.
You know your subscribers best, and ExperienceEngine helps you get to know them even better. You’ll always be learning what clicks with your audience and what keeps them engaged, helping you build stronger relationships and grow your business.
Use ExperienceEngine to build smarter promotions with Stay’s proprietary churn-risk AI
Our proprietary churn prediction AI is built into ExperienceEngine to help you take action before subscribers hit cancel.
Use Stay’s churn prediction AI to:
- Identify customers likely to churn before their next order
- Segment your audience into high or low churn risk
- Deliver tailored offers based on risk level
Want to send free gifts to high-risk subscribers and test discounted offers for the rest? You can do that, and more.
Plus, this churn risk AI is integrated across your entire Stay AI toolkit, including Klaviyo and workflows, so your retention strategy stays consistent everywhere.
Check out these brands using ExperienceEngine
These brands have shared real-world success stories using ExperienceEngine:
- Aura Bora boosted monthly subscription revenue by 128% through targeted upsell offers powered by Stay’s ExperienceEngine.
- Obvi tested a free gift vs no gift on orders two, three, and four and found that customers who were aware that they would receive a free gift on order number two converted 85% more than customers who did not get offered a free gift.
- Funk It Wellness used ExperienceEngine to A/B test free gift promos by order number, cutting churn by 22% and lifting subscription revenue by 44% in 150 days.
- Moonbrew leveraged ExperienceEngine to A/B test free gift promotions tied to specific subscription orders, resulting in a 72% increase in recurring revenue and a 10% decrease in monthly subscriber churn within thirty days.
- Grinds used ExperienceEngine to personalize promotions and boost third-order conversions by 22%.
And even more brands have left ExperienceEngine some stellar reviews:
“We just rolled out our first experience last week and are already seeing great results in reducing churn (GWP, offers), increasing LTV (add-ons), and reactivations.”
—Tenzo Matcha
“Fantastic customer support and really well-designed features. Having used several subscription apps (Smartrrr, Recharge, etc) this is my favorite because of the marketing tools. It does all the things you would expect but makes it really easy to increase LTV and even A/B test different campaigns.”
—SNOW Oral Care
“Looking forward to implementing a lot of the automated offers you can A/B test in the platform.”
—People’s Choice Beef Jerky
Whether it’s a discounted offer to test which add-ons build more AOV or a free gift that locks in loyalty, brands are running the tests and getting the answers with ExperienceEngine.
Let the testing— and winning —begin!
