Gather critical data to know why customers churn, what saves them, and how to bring them back
Book a Demoincrease in
reactivations using
WinbackEngine
save rates using
RetentionEngine
payment recovery
rates using Smart
Dunning
RetentionEngine includes the original no-code cancel flow builder with personalized
treatments based on the reasons for the cancellation, and in-depth analytics, the most effective flows, and so much more.
Never let your cancel flows stagnate. Stay’s proprietary AI learns what treatments work best for different customers, making this tool smarter and continuously optimizing your retention efforts as time passes.
Create rules for each customer based on why they want to cancel, lifetime value, product/plan, location, and much more. Use personalized video messages to showcase your product’s value to customers and save them 40% of the time.
Stay’s churn dashboard provides the most comprehensive reporting for cancellation surveys and cancel flow performance. You’ll never wonder how your retention efforts are performing because you’ll have the analytics you need to know for sure.
RetentionEngine’s no-code cancel flow builder is simple to set up and manage. Designed to be easy to navigate, it only takes 15 minutes to get started. Leverage our drag-and-drop builder to customize the look and feel of your cancel surveys and save tactics – so you can save subscribers without sacrificing your branding.
No brand wants to let revenue slip through the cracks of billing failures. Smart
Dunning, leveraging Stay’s proprietary AI, takes all the guesswork out of setting
up a successful billing retry schedule.
Smart Dunning uses market-leading payment recovery tools to show you a clear
and comprehensive view of what is happening with failed payments and
leverages AI to tell you precisely what to do next with the best chances for more
successful payment retries.
Subscription billing can be confusing and even more complex if a card fails to bill. Stay’s Dunning Analytics Dashboard makes understanding why payments are failing crystal clear so you can identify billing issues and see where to adjust dunning-related notifications to achieve more successful payments and save vital revenue!
Stay AI’s Smart Dunning tool eliminates any guesswork and uses our proprietary AI model to take into account billing failure information to determine the best course of action for a successful billing attempt.
Customers want to know if their subscription product is out of stock before they are billed. Instead of canceling orders when product is out of stock, notify customers when they need to swap their product. With Stay, you can automatically send a partial order if the rest of the cart meets requirements.
WinbackEngine takes the guesswork out of winback timing and learns the best
time to reach out to churned subscribers. Re-engage subscribers with perfectly
timed winback flows and updated analytics to track your progress.
Leverage the power of Stay’s proprietary AI to determine the best time to re-engage churned subscribers. WinbackEngine takes out the manual testing and guesswork of finding the ideal timing for your winback flows.
Once WinbackEngine determines the time to re-engage, it passes a Winback Ready event metric to Klaviyo, which you can use to trigger your winback flow – whether you custom-build it or use Stay’s pre-built Winback Flow template.
Track the success of your winback flows with our robust reporting, which will show you in-depth analytics on Winbacks Triggered, Subscriptions Saved, Winback Success Rate, and more!
