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How to Build a Subscription Program that ACTUALLY Retains

Gina is joined by Nick Shackelford, Head of Retention and Subscription at BRĒZ, to break down how the alcohol-alternative brand grew from a couple hundred subscribers to nearly 15,000 in just two years. From dialing in retention on a brand-new product category to tackling the realities of churn, Nick shares what it really takes to scale subscriptions in the beverage space.

Nick Shackelford chew on this episode
What you’ll learn:
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    How to pick the right subscription cadence to reduce churn
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    Simple PDP changes that boost subscription take rates
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    Using bundles, gifts, and early access to drive retention and upsells