Long-term customer retention strategies
Leverage Stay’s market-leading tools to keep subscribers engaged before they every consider canceling
Book a DemoGamify the subscriber journey
Keep subscribers engaged throughout their order cycles by showing them potential
rewards directly in the Customer Portal! You can customize the design and look of your
Digital Punch cards while customers can track progress towards exciting rewards and
apply them to upcoming orders.
Maximize LTV with subscriber incentives
Research into human behavior shows that as customers see themselves getting closer to a goal, they are more likely to return until they reach it. Stay’s Digital Punch Cards boost retention by keeping subscribers engaged with upcoming rewards.
Set up & customize
with ease
Customize how digital punch cards show in the customer portal by dragging and dropping the Digital Punch Card component within the portal! Make the punch card reflect your branding by using your brand’s logo as the incentive or punch icon and uploading a .svg.
Personalize customer outreach
Leverage the event metrics unique to our Digital Punch Cards passed from Stay to Klaviyo to create flows for personalized customer communications at each step of the subscriber’s punch card experience.
Build promotions
to keep customers engaged
Build promotional campaigns in minutes! Stay’s proprietary AI will help you segment
subscribers based on product, order cycle, and churn risk so you can more easily deploy
gifts, upsells, and cross-sells to keep customers engaged at every step.
Target promotions better with
powerful segmentation
Deliver unique, subscriber-only offers to the right customers with the most robust segment-building functionality available on a subscription platformV.
Leverage AI to identify vital
milestones
Leverage AI-powered optimization to target the right offers to the right subscribers for maximum impact. Stay’s machine learning identifies which customers are at high risk of churn so you can surprise them with a gift to retain them better.
Targeted upsells
Segment and offer different subscriber cohorts a variety of targeted offers. Run promotional campaigns across cohorts to cross-sell subscribers into ancillary product categories or upsell one-off items to increase AOV.
Unparalleled dashboards
to show you everything you need to know
Dive deep into the analytics and forecasting you need to build a data-driven
strategy. Why guess what your customers will respond to when you can know for
sure? Leverage Stay’s unparalleled dashboards, predictive analytics, and A/B
testing to make strategic, data-driven decisions.
Uncover market-leading predictive
analytics & forecasting
Utilize Stay’s proprietary machine learning models to predict customer cohort performance and generate more revenue. Forecast revenue by different date ranges to ensure you keep your key SKUs in stock
Measure engagement and sort
customer cohorts.
Analyze how customers are engaging with your portal to continue improving. Drill down into subscriber behaviors like skips, reactivations, swaps, pauses, etc. Sort customer cohorts by 17 variables, such as revenue growth rate, lifetime value, cumulative orders, and more.
Track impact on revenue and retention
Digestible, actionable, and holistic dashboards with metrics that actually matter for your business. Stay AI offers retention dashboards to give you a 360-degree view of your program churn with monthly reports and more. Robust cohort comparison graphs allow you to compare 17 different metrics side-by-side to truly understand performance and churn over time.