Creating Flexible Loyalty Options for Merchants & Customers with Stay AI & Inveterate’s Integration

Creating Flexible Loyalty Options for Merchants & Customers

With the combined power of Inveterate and Stay AI, merchants can build a powerful loyalty program where customers can also apply their membership benefits directly to their subscriptions – providing greater flexibility for customers and ultimately higher LTV for merchants. How you ask?

More Ways to Engage

Your customers no longer have to choose between either a membership or a subscription. Allow customers to use the store credit from their membership on subscription purchases, add exclusive membership items to subscription orders, and more.

A Streamlined Customer Experience

Now your customers have a one-stop shop to manage their subscriptions and access their membership benefits. Subscribers can navigate to the “Membership” panel in their Customer Portal to access membership benefits, including anniversary credits, exclusive flash sales, early access to new drops, and more.

Optimize for Retention

When you integrate Stay AI and Inveterate, you’ll be able to see which subscribers are members of your loyalty program directly in your Merchant Portal. Create more relevant experiences for each shopper cohort based on their subscription and/or membership status.

Bambu Earth saw a 162% increase in order frequency by members and a 3x increase in automatic recurring revenue by combining Inveterate & Stay AI

Bambu Earth wanted to provide customers with a loyalty program that could work alongside their Stay AI subscription program.

SOLUTION: An Inveterate membership program with store credit that could be compounded and used at any point for a year, including subscription orders – a no-brainer incentive for new and existing fans of the brand.

“We’re actually approaching a number where our automatic recurring revenue would cover our operating expenses. That would be such a cool milestone where you could breathe a little, right? You’ve covered monthly fixed costs with automatic revenue and everything beyond that is the gravy on top.” — Dave Rekuc, President at Bambu Earth

Wandering Bear saw a 48% increase in net sales from members

while 25% of members were re-engaged subscribers while 75% of members were previously untapped subscribers. 

With customers consuming coffee at different rates, Wandering Bear was looking to maintain their loyal subscribers while providing a loyalty option that did not require autoship.

SOLUTION: The Pack Membership offered customers an array of perks including subscription pricing for all orders without the need for an auto-ship commitment, while the subscription program remained an option for avid coffee drinkers.

“By combining our existing subscription program with a paid membership, we tapped into a deeper level of customer loyalty and engagement at Wandering Bear. We were able to truly listen to our customers’ desires, interpreting them into a meaningful and personalized brand experience.” — Jillian Liberman, Director of Retention, Wandering Bear

Interested in how Stay AI & Inveterate can increase your recurring revenue? Contact our team today!