10 Best AI Chatbots for Shopify 2026 – Compared 

Written by our friends at Meetanshi

AI chatbots have become an essential tool for scaling support and driving sales while brands stay offline.

These days, an AI chatbot for Shopify goes beyond answering simple FAQs. They proactively track orders, recommend products based on intent, and even handle complex refunds.

Here are the 10 best AI chatbots for Shopify we found for you. 

List of the Best Shopify Chatbots Powered by AI

Here is the complete list of the best AI chatbots for Shopify, selected on the basis of features, AI model, and pricing.

Best AI Chatbots for Shopify for 2026 

Now, let’s discuss these apps for Shopify in-depth, so you can decide and pick the right one for your Shopify store. 

1. MIT AI Chatbot & Sales Bot

MIT AI Chatbot & Sales Bot by Meetanshi is a powerful Shopify AI chatbot that recommends products by understanding what shoppers are looking for in real time. It learns directly from your product catalog, FAQs, and store policies, then uses customer questions, browsing intent, and conversation context to suggest the most relevant products while also handling common support queries automatically.

Key features:

• Answers questions, suggests products, and aids buying decisions
• Customize the bot’s personality, appearance, and greeting message
• Shows other support options like WhatsApp and help articles
• Can be trained using your FAQs and store policies to handle routine queries
• View and track all AI customer conversations from the admin panel

Pricing:

• Free plan available
• Pro Plan – $49/month

We found Meetanshi’s AI Chatbot to be the best out of the ones we tested. Try giving it a shot with a free trial.

2. Tidio ‑ Live Chat & AI Chatbot

Tidio blends live chat with AI chatbot automation and is one of the most popular choices for small to medium Shopify stores. Its Lyro AI agent can handle common questions and workflows, while live chat enables seamless human takeover.

Key features:

• Close deals instantly using live video and real-time support
• Drive 24*7 sales with automated lead-capture funnel flows
• Scale support and revenue automatically with Lyro AI
• Manage every channel from one high-speed command center
• Boost sales using real-time cart and order history data

Pricing: 

• Free plan available
• Customer Service – $29/month
• Flows – $29/month
• Lyro AI Chatbot – $39/month

3. BestChat: AI Chatbot+Live Chat

BestChat: AI Chatbot+Live Chat is an AI-powered support and live chat solution designed for Shopify stores. The app seamlessly integrates in your store without much manual effort and learns from your store’s products and order data for more accurate responses.

Key features:

• It learns product and order info to improve replies
• Live chat support with smooth chatbot-to-agent takeover
• AI insights for analysing customer interactions
• 24/7 automated support for routine queries
• Real-time Shopify integration for accurate data pull

Pricing:

• Free plan available
• Starter – $10/month
• Basic – $30/month
• Growth – $60/month

4. Juphy: AI Chatbot & ChatGPT

Juphy AI Chatbot & ChatGPT is an AI assistant for Shopify that manages customer inquiries from start to finish, aiding product discovery, answering FAQs, and providing personalized recommendations.

Key features:

• One-click setup with Shopify, no technical skills needed
• Syncs with your Shopify product catalog and FAQs
• Constant AI support from browse to checkout
• Personalized product recommendations to help boost conversions
• Custom branding options to match your store’s identity

Pricing:

• Starter – $19/month
• Essentials – $49/month
• Scale – $99/month

5. Gorgias: AI, Helpdesk & Chat

Gorgias is a leading support platform that combines helpdesk, live chat, and automated replies. Its AI helps draft responses and automate replies based on customer intent, reducing support workload significantly for larger stores.

Key features:

• Manage all customer chats and tickets from one easy-to-use inbox
• Let the AI handle support requests automatically from start to finish
• Guide shoppers and suggest products in real time during their visit
• Connect with 100+ tools to support every step of the customer journey
• Use conversation data to understand customers better and grow revenue

Pricing: 

• Starter plan – $10/month
• Basic plan – $60/month
• Pro plan – $360/month
• Advanced plan – $900/month

6. VanChat AI Chatbot & Live Chat

VanChat is an AI-first shopping assistant designed to act like a constant salesperson. It focuses heavily on buyer intent, analyzing chat history to suggest products and close sales without human intervention.

Key features:

• Create a branded AI shopping assistant trained to help with sales
• Give accurate replies using real-time product and inventory data
• Automate post-purchase support with smooth AI-to-human handover
• Set up chat, live support, and customer service without any coding
• Jump into any chatbot conversation instantly using the human takeover option

Pricing: 

• Free plan available
• Starter – $19/month
• Advanced – $49/month
• Growth – $99/month

7. Moose: AI Chatbot & Live Chat

Moose:AI Chatbot & Live Chat centralizes AI chat, live chat, and support within a unified helpdesk inbox. It learns from your store data and FAQ content to provide accurate replies and escalate to humans when needed.

Key features:

• Train the AI using Q&A, FAQs, and synced Shopify products
• Provide 24*7 replies with smart product suggestions and human handoff when needed
• Manage tickets, live chat, Messenger, and Instagram from one inbox
• Offer multilingual self-service for order tracking, FAQs, and social redirects
• Add product-specific FAQs to answer customer questions faster

Pricing: 

• Free plan available 
• Starter – $19/month
• Growth – $49/month
• Business – $249/month

8. Zipchat AI Chat & AI Chatbot

Zipchat AI Chat & AI Chatbot is a comprehensive chat solution that combines sales automation, support chat, and marketing features into a single AI agent. It’s designed to boost conversions as well as handle post-purchase queries.

Key features:

• It recommends products, supports COD, and drives upsells/cross-sells
• Automates abandoned cart recovery, collects reviews, and answers FAQs
• Uses AI chat to support social marketing and improve conversions
• Combines AI chatbot and live chat to automate sales conversations
• Provides customer support in multiple languages

Pricing: 

• Starter – $49/month
• Growth – $129/month
• Pro – $249/month
• Scale – $499/month

9. Willdesk: Live Chat & AI Chatbot

Willdesk: Live Chat & AI Chatbot is the cheapest AI chatbot for small Shopify stores as it provides both an AI chat assistant and live chat helpdesk features in one. It handles support queries and basic sales interactions, with escalation to human agents when required.

Key features:

• Branded self-service widget with built-in Trackingmore API
• AI-powered omnichannel support for sales and after-sales
• Manage chat, email, and social tickets from one inbox
• Full customer profiles with Klaviyo, Mailchimp, Privy, and more integrations
• Multi-store support with customizable fonts, FAQs, and styles

Pricing: 

• Free plan available
• Basic – $16.90/month
• Pro – $89.90/month

10. Wizybot CRM & AI Chatbot

Wizybot CRM & AI Chatbot is a ChatGPT-powered solution that enhances customer support while helping increase sales through personalized recommendations and automated replies. It’s an Employee-Like AI that learns from instructions to act like your best support agent.

Key features:

• Manage WhatsApp, email, live chat, Instagram, Facebook, and more from one inbox
• Let the AI handle customer support from start to finish in your brand’s voice
• Run WhatsApp campaigns and automated flows for abandoned carts and promotions
• Suggest products automatically to help increase sales
• Use AI to reply to social media comments and direct messages

Pricing:

• Basic – $69.99/month
• Personalized – $150/month

How to Pick the Best AI Chatbot for Shopify?

Picking the correct chatbot for your Shopify store, you must ensure that the app aligns with your goal, budget, and specific needs. Here are the key features to look for future-proof selection.

• Must instantly pull live product availability, pricing, and variants directly from your Shopify admin for real-time sync
• Allows customers to track shipments and view order history directly in the chat
• Recommends relevant products and “frequently bought together” items during chats, which is most effective when paired with proven upsell strategies that focus on optimal timing and shopper intent
• Handles return requests and policy questions based on your store’s specific rules
• Learns your brand voice and FAQs automatically by scanning your website URLs
• Transfers the chat to a human agent immediately when complex issues arise
• Provides clear analytics on sales and support tickets deflected by the AI

Our Recommendation

For Shopify store owners looking to balance advanced automation with ease of use, the MIT AI Chatbot & Sales Bot is the finest choice.

It’s an affordable AI chatbot for Shopify, featuring a free plan that lets growing stores automate customer interaction without any initial cost. Beyond support, the app also offers a powerful product recommendation engine. Acting as a digital sales assistant, it analyzes customer intent to suggest relevant items, which in turn drives conversions and increases AOV.

Here’s an example of the chatbot interaction:

The best part is its design for efficiency, offering a simple solution with no complicated setup. You can deploy the bot in minutes without any coding knowledge, as it automatically learns your store’s details to provide accurate, brand-consistent responses immediately.

Quick, consistent responses during post-purchase interactions also help stores win back lost customer confidence when problems arise.

How to Set Up an AI Chatbot in Shopify for Free?

Setting up an AI chatbot is a quick process that doesn’t require any coding. Most apps follow a simple method that you can complete in under 10 minutes.

• Step 1: Install and enable your preferred chatbot app
• Step 2: Allow the app to access your product catalog and order data so it can give accurate, real-time answers 
• Step 3: Upload FAQs, policy pages, documents, or website URLs to help the bot understand your business and common questions
• Step 4: Customize the UI to match the chatbot to your brand by adjusting colors, fonts, and the bot’s name or avatar
• Step 5: Make your chatbot visible on your store

Frequently Asked Questions