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2 min read December 18, 2025

We’re Building The Future of Retention Marketing!

The future of subscription performance is taking shape right now.

Stay’s next round of early release features gives brands the speed, intelligence, and control needed to win in the next era of retention marketing.

Three new features are launching in early 2026. Check them out 👇

Meet Staylien: Your New Co-Pilot!

StaylienNEW

Subscription data should not slow you down. Staylien gives you instant, conversational answers to the questions that drive your retention strategy, such as why customers churn, what fuels loyalty, and which products have the most impact.

Instead of digging through dashboards, you get clear, data-backed insights you can act on immediately so your team can grow subscriptions with confidence and uncover opportunities faster.

Cancel Flow Builder: Design & Test Smarter Cancel Flows

Cancel FlowsNEW

Most cancel experiences work against brands by being unnecessarily rigid, confusing, and hard to manage. Which means customers slip through the cracks and critical save opportunities get lost. 

We rebuilt the cancel experience from the ground up to solve this problem with a system that is intuitive, flexible, and built for real subscriber behavior. You can deliver targeted save offers by customer segment, stack incentives to maximize retention, and control every step of the journey.

The result is a smarter and more adaptable cancellation flow that keeps more customers around without sacrificing design or clarity.

New Customer Portal: Take Full Creative Control

New-Portal-drag-dropNEW

Your brand is not cookie-cutter, and your customer portal should not be either. With Stay’s new customer portal, you control the layout, the components, the copy, and the entire flow.

You can design an experience that reflects your brand instead of a generic template. No rigid layouts. No guardrails that force you into someone else’s vision. Just the freedom to build a portal that is as unique and intuitive as your customers expect.

The Future of Retention Starts with Stay AI

The next generation of subscriber retention will belong to brands that:
• Act on insights instantly
• Personalize every touchpoint
• Engineer retention into every step
• Deliver experiences that feel effortless and intentional

Our early release tools give you a head start on everything.

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